Current Opening

Key Responsibilities:

Invoicing and EDI

Receive and process all EDI transactions in 3^rd party and internal system.

Communicate new orders to internal teams

Process Invoices and Memo’s in systems for internal teams

Communicate with 3^rd party EDI team on any new setups and/or issues,

Data Entry:

Accurately enter and update information into our database.

Maintain high standards of data accuracy and completeness.

Customer-Centric Approach:

Ensure a positive customer experience by providing excellent service and timely resolution.

Data Organization:

Organize and maintain inbound and outbound EDI data according to customer records, categorizing it by date and month.

Qualifications:

• Proficiency in MS Office applications, especially Excel for data entry and analysis.
• Strong computer skills and the ability to learn and adapt to new software systems.
• Excellent organizational and management skills.
• Exceptional attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Prior experience in EDI is a plus
• Work location : Andheri MIDC
• Night Shift job (Shift Timings : 7 pm to 5 am IST  = 10 hrs)
• Exp – 2-4 years

Dear Candidates, Job Description:  Job location :- Andheri MIDC Time:- 9 pm to 6 am IST Reporting :- VP CS team Need excellent in communication and must have US accent . Budget – Max can offer 12 LPA Client Support Answer incoming calls through DialPad (Customer Service and General Lines) --> Maybe Handle all client care, company and policy inquiries and order inquiries via ZenDesk, phone, and email. Assist clients with sizing, remakes, basic care (cleaning, engraving), and major repairs. Offer tailored advice to clients on jewelry care, maintenance, and best next steps. Order Management Collaborate with the Sales team to build and manage custom invoices, order changes, cancellations or exchanges. Ensure proper order tagging and communicate order updates to clients. Report issues with processes or system limitations/bugs. Support clients with order shipment date confirmations, and shipping label creation and managing order delays Sales Team Support Respond to client-related questions from the Sales team and offer clear guidance. Develop and deliver training on internal systems and processes to improve team performance. Qualifications 3–5 years of experience in fine jewelry, diamonds, luxury retail, client care Proficiency in Shopify and ZenDesk (or similar CRM platforms). Exceptional communication and interpersonal skills. Strong organizational abilities and meticulous attention to detail. Ability to multitask and prioritize in a fast-paced, high-touch environment. A collaborative team player with a proactive and solution-oriented approach

Dear Candidates,

To co-ordinate and supervise the work of Commis on day to day basis to ensure completion of daily and weekly production targets · To implement the new recipe as designed by Pastry Chef · To supervise and co-ordinate all pastry bakery and dessert preparations · To implement production of wide variety of Pastry desert preparations · To follow proper handling, storage and right temperature of all food items · To implement the proper decoration of different types of icing, topping etc as per the approved standards · To ensure the high standards of presentation of pastry, cakes, chocolates,bread etc · To check the quality of raw and final products to ensure that the prescribe standards are adhered with · To monitor the stock of various raw materials and consumption of the same in order to maintain equilibrium in budgeted food cost · To check quality of material and conditions of equipment and devises used in production, presentation, storage and spreads · To inform maintenance issues, safety hazards, unsafe practices etc · To conduct the briefing of Commis and Trainees at the commencement of the shift and also at the end of the shift · To follow high standards of cleanliness and hygiene in all processes

We are seeking enthusiastic and reliable Team Members to join our food service team. As a key part of our operations, you will be responsible for delivering exceptional customer service, maintaining cleanliness and food safety standards, and ensuring a smooth and efficient workflow in the restaurant. Key Responsibilities: Greet and assist customers in a friendly and courteous manner Take and prepare customer orders accurately and efficiently Operate point-of-sale (POS) systems and handle transactions Maintain cleanliness of workstations, dining areas, and restrooms Follow food safety and sanitation guidelines Stock supplies and ingredients as needed Collaborate with team members and managers to meet store goals Assist with opening, closing, and shift-change procedures Handle customer concerns or complaints professionally and promptly Qualifications: Intermediate or equivalent Previous food service or retail experience a plus Excellent communication and interpersonal skills Ability to work in a fast-paced environment Dependable and punctual Willingness to work flexible hours, including evenings, weekends, and holidays

Dear Candidates,

We are seeking enthusiastic and reliable Team Members to join our food service team. As a key part of our operations, you will be responsible for delivering exceptional customer service, maintaining cleanliness and food safety standards, and ensuring a smooth and efficient workflow in the restaurant.

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Key Responsibilities:

• Greet and assist customers in a friendly and courteous manner

• Take and prepare customer orders accurately and efficiently

• Operate point-of-sale (POS) systems and handle transactions

• Maintain cleanliness of workstations, dining areas, and restrooms

• Follow food safety and sanitation guidelines

• Stock supplies and ingredients as needed

• Collaborate with team members and managers to meet store goals

• Assist with opening, closing, and shift-change procedures

• Handle customer concerns or complaints professionally and promptly

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Qualifications:

• High school diploma or equivalent (preferred but not required)

• Previous food service or retail experience a plus

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment

• Dependable and punctual

• Ability to stand for long periods and lift up to 25 lbs

• Willingness to work flexible hours, including evenings, weekends, and holidays

 

Job Description-

 

• Exp-3-5 Years
• Location-Bengaluru

Oracle Cloud – HCM-Technical

Candidate should have experience in Oracle cloud- Technical(HCM).

Hands on experience in Fast Formula and HDL.

Hands on experience in reporting.

We would require candidates ( Male / Female) to make the listing on amazon.com.   Job description Jr. Ecommerce Executive :

• Product listings: Creating and maintaining product listings for a various Amazon  brand's
• Product content: Working with teams to ensure product content is accurate, organized, and distributed correctly
• Catalogue formatting: Maintaining consistent catalogue formatting and applying SEO practices
• Quality assurance: Conducting quality checks on product content
• Search keywords: Selecting appropriate search keywords to promote product discoverability
• Deals : Activating various deals on portal ( As per Amazon Events )

Candidate Profile 1. Minimum 1-2 years of experience in managing Marketplaces(Amazon). 2. Experience with Fashion ecommerce organization preferred 3. Should have knowledge of cataloguing, keyword optimization 4.The desired candidate must be fluent in English with excellent communication skills. 5.Knowledge of EXCEL is a must.

Job Title: SEO Manager Job Summary: The SEO Manager is responsible for developing, implementing, and managing search engine optimization (SEO) strategies that increase the visibility of the company's website in search engines, drive organic traffic, and improve conversion rates. This role requires a deep understanding of current SEO best practices, analytics, keyword strategies, and a passion for staying updated with the latest trends and algorithm changes in the digital marketing landscape. Key Responsibilities:  SEO Strategy Development: o Develop and execute SEO strategies to improve organic search visibility and rankings. o Identify key SEO KPIs and regularly monitor and report on these metrics.  Keyword Research & Optimization: o Conduct comprehensive keyword research to identify new opportunities and optimize existing content. o Work closely with content teams to implement keyword strategies in content creation.  On-Page Optimization: o Optimize website content, including meta tags, headers, URLs, and images, to improve search rankings. o Ensure website content is aligned with SEO best practices, including proper use of internal linking.  Off-Page SEO Management: o Develop and execute link-building strategies to increase the site’s authority. o Manage relationships with external partners, bloggers, and other influencers to improve off-site SEO.  Technical SEO: o Work with the development team to ensure SEO best practices are properly implemented on the website, including site structure, page speed optimization, mobile responsiveness, and crawlability. o Conduct regular site audits to identify and fix technical issues that could impact search rankings.  Analytics & Reporting: o Use tools like Google Analytics, Google Search Console, and other SEO tools to track site performance and user behavior. o Provide regular reports and insights to senior management on SEO performance, traffic trends, and areas for improvement.  Competitor Analysis: o Conduct regular competitor analysis to identify opportunities and stay ahead of industry trends. o Monitor competitor SEO strategies and make recommendations for improvements.  Collaboration: o Collaborate with the content, marketing, and development teams to ensure SEO best practices are integrated into all digital marketing efforts.  Staying Updated: o Stay current with the latest SEO and digital marketing trends, algorithm updates, and industry news. o Experiment with new SEO techniques and tools to improve the company’s online presence. Qualification:  Education: o Bachelor or Master Degree in Marketing, Communications, Information Technology, or a related field.  Experience: o 6 years+ of experience in SEO. Experience managing SEO for a large-scale website is a plus.

Job Title: Search Engine Marketing (SEM) Specialist Job Overview: The SEM Specialist will be responsible for managing, optimizing, and analyzing our paid search campaigns across various platforms. The ideal candidate has a strong understanding of PPC strategies, excellent analytical skills, and a proven track record of driving successful campaigns.  Campaign Management: o Plan, execute, and optimize paid search campaigns across Google Ads, Bing Ads, and other PPC platforms. o Conduct research, bid management, and budget allocation to maximize ROI. o Develop compelling ad copy and creative assets that align with campaign goals.  Performance Analysis: o Monitor and analyze campaign performance using tools like Google Analytics and platform-specific dashboards. o Generate and present regular reports on key metrics such as CTR, CPC, CPA, and ROI. o Identify trends and insights to optimize campaign performance.  Strategy Development: o Collaborate with the marketing team to develop and implement comprehensive paid search strategies. o Stay up-to-date with industry trends, algorithm updates, and best practices. o Conduct A/B testing to improve ad performance and conversion rates.  Collaboration: o Work closely with the SEO team to ensure a cohesive search strategy. Qualifications: Experience: o 2-3 years of experience in managing paid search campaigns. o Proven track record of running successful PPC campaigns with measurable results. Skills: o Strong knowledge of Google Ads, Bing Ads, and other PPC platforms. o Proficient in Google Analytics and other web analytics tools. o Advanced Excel skills, including the ability to analyze data, create reports, and develop dashboards. o Excellent analytical and problem-solving skills. o Strong written and verbal communication skills. o Ability to work independently and as part of a team. Preferred Qualifications: o Experience with e-commerce. o Google Ads certification. o Familiarity with additional digital marketing channels (e.g., social media ads, display advertising).

Reporting : Sr. Manager Performance Marketing Job Title: Paid Social Media Specialist (META) Job Overview: The Paid Social Media Specialist will be responsible for managing, optimizing, and analyzing our paid social media campaigns across various platforms. The ideal candidate has a strong understanding of social media advertising strategies, excellent analytical skills, and a proven track record of driving successful social campaigns. Key Responsibilities: Campaign Management: Plan, execute, and optimize paid social media campaigns across platforms such as Facebook, Instagram, Pinterest and TikTok. Conduct audience research, set up targeting parameters, and manage ad budgets to maximize ROI. Develop engaging ad copy and creative assets that align with campaign goals. Performance Analysis: o Monitor and analyze campaign performance using tools like Facebook Ads Manager, and other platform-specific dashboards. o Generate and present regular reports on key metrics such as engagement, CTR, CPC, CPA, and ROI. o Identify trends and insights to enhance campaign performance. Strategy Development: o Collaborate with the marketing team to develop and implement comprehensive paid social strategies. o Stay current with social media trends, platform updates, and best practices. o Conduct A/B testing to optimize ad performance and audience targeting. Experience: 2-3 years of experience in managing paid social media campaigns. Proven track record of running successful social media ad campaigns with measurable results. Skills: o Strong knowledge of social media advertising platforms, including Facebook Ads, Instagram Ads, Twitter Ads, Pinterest Ads and TikTok Ads. o Proficient in social media analytics tools and reporting. o Advanced Excel skills, including the ability to analyze data, create reports, and develop dashboards. o Excellent analytical and problem-solving skills. o Strong written and verbal communication skills. o Ability to work independently and as part of a team. Preferred Qualifications:  Experience with e-commerce.  Certification in social media advertising platforms.  Familiarity with additional digital marketing channels (e.g., PPC, SEO).

Dear Candidates, We are looking for SEO Lead for our client based in Mumbai Designation : SEO Lead Salary : upto 17 lac Experience : 10-5 yrs Location : Andheri MIDC (Mumbai) Job Description:

• Own the SEO channel. Develop and execute a comprehensive SEO strategy to increase organic search visibility, drive qualified traffic, and improve search engine rankings.
• Manage on-page, off-page and technical SEO.
• Develop and execute a link-building strategy to acquire high-quality backlinks from reputable sources.
• Search engine rank monitoring, keyword research, competition analysis, site audit and link analysis.
• Work with the content team to create and optimize high-quality, SEO-friendly content that resonates with the target audience. Work with Blog manager to identify topics and develop SEO friendly blog articles.
• Ensure that the websites are optimized to bring and engage visitors that match the profile of the target audience.
• Regularly check for crawl errors, canonical issues, content duplication, bad redirects, and minimize technical errors.
• Responsible for all reporting (weekly, monthly, ad hoc) and analysis of SEO activity.
• Provide regular reports and insights on SEO performance, highlighting achievements and areas for improvement.
• Collaborate with cross-functional teams to align SEO efforts with overall digital marketing and business objectives.
• Stay up-to-date with the latest industry trends, algorithm updates, and best practices in SEO.

Requirements:

• 10 years of experience managing SEO
• E-commerce experience is a must
• Understanding of and experience with Google Analytics, Google Search Console, SEMrush and other related tools
• Familiarity with HTML, CSS, JavaScript
• Good verbal and written communication skills.

Job Description:

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. Your primary focus will be on assisting customers with their engagement ring and custom jewelry inquiries, ensuring a seamless and delightful experience from start to finish. You will work closely with our sales and design teams to meet customer needs and exceed their expectations.

Key Responsibilities:

Customer Support: Provide prompt, courteous, and knowledgeable assistance to customers via phone, email, live chat, and in-person interactions. Address inquiries about products, services, and order status.

Engagement Ring Guidance: Offer expert advice and guidance to customers selecting engagement rings and natural and/or lab diamonds, including understanding their preferences, explaining diamond and metal options, and helping them make informed decisions.

Custom Order Coordination: Assist customers with custom jewelry orders by understanding their design requirements, collaborating with our design team, and ensuring all details are accurately communicated and executed.

Order Processing: Ensure accurate documentation and follow-up with customers throughout the order lifecycle.

Product Knowledge: Maintain a thorough understanding of our product offerings, including gemstones, metals, and design options. Stay updated on industry trends and company promotions.

Issue Resolution: Handle customer complaints and concerns with empathy and professionalism. Strive to resolve issues to the customer's satisfaction, escalating complex cases to the appropriate department if necessary.

Sales Support: Assist the sales team with administrative tasks, such as preparing quotes, generating invoices, and tracking inventory levels.

Follow-Up: Conduct post-purchase follow-ups to ensure customer satisfaction and gather feedback for continuous improvement.

Qualifications:

• High school diploma or equivalent; a degree in a related field is a plus. GIA Graduate is a plus.
• Proven experience in customer service, preferably in the jewelry or luxury goods industry.
• Strong communication skills, both written and verbal.
• Excellent problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• Passion for jewelry and an understanding of the emotional significance of engagement rings and custom pieces.
• Positive attitude, patience, and a commitment to providing exceptional customer experiences.
• Night shift as per US timing US market exp and Diamond jewelry background is must
• GIA certified
•  We need someone  who is into Chats , calling and mail process
• Max can offer 12 LPA
• Location :MUMBAI

Dear Candidates, We are looking for BUSINESS HEAD for one of the premium Diamond Brand for Mumbai Location Key Responsibilities: 1. Project Planning and Coordination:  Develop comprehensive project plans, including scope, objectives, timelines, and resource requirements.  Coordinate with cross-functional teams, including design, production, procurement, and marketing, to ensure alignment and collaboration throughout the project lifecycle. 2. Risk Management:  Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them.  Proactively monitor and manage project risks throughout the project lifecycle to minimize impact on project outcomes. 3. Quality Assurance:  Establish and maintain quality assurance processes and standards to ensure project deliverables meet the required quality standards.  Conduct regular quality reviews and audits to identify and address any quality issues or discrepancies. 4. Stakeholder Communication:  Serve as the primary point of contact for project stakeholders, providing regular updates on project status, progress, and key milestones.  Facilitate effective communication and collaboration between project team members, stakeholders, and senior management. 5. Change Management:  Manage changes to project scope, objectives, or requirements effectively, ensuring alignment with project goals and objectives.  Assess the impact of changes on project delivery and develop strategies to minimize disruption and maintain project momentum. 6. Performance Monitoring and Reporting:  Monitor project performance against key metrics, milestones, and deliverables, and provide regular progress reports to stakeholders.  Analyze project performance data to identify trends, issues, and areas for improvement, and take corrective action as needed. Qualifications:  Bachelors degree in Business Administration, Project Management, or related field. Masters degree preferred.  Proven experience in project management, preferably in the jewelry or luxury goods industry.  Project Management Professional (PMP) certification (not mandatory but in case someone is certified will be a plus point )  Strong leadership, communication, and interpersonal skills.  Excellent organizational and time management abilities, with the ability to manage multiple projects simultaneously.  Solid understanding of project management methodologies, tools, and techniques.  Experience working with cross-functional teams and managing stakeholders at all levels.  Proficiency in project management software and tools.

Dear Candidates, We are looking for Project Manager Key Responsibilities: 1. Project Planning and Coordination:  Develop comprehensive project plans, including scope, objectives, timelines, and resource requirements.  Coordinate with cross-functional teams, including design, production, procurement, and marketing, to ensure alignment and collaboration throughout the project lifecycle. 2. Risk Management:  Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them.  Proactively monitor and manage project risks throughout the project lifecycle to minimize impact on project outcomes. 3. Quality Assurance:  Establish and maintain quality assurance processes and standards to ensure project deliverables meet the required quality standards.  Conduct regular quality reviews and audits to identify and address any quality issues or discrepancies. 4. Stakeholder Communication:  Serve as the primary point of contact for project stakeholders, providing regular updates on project status, progress, and key milestones.  Facilitate effective communication and collaboration between project team members, stakeholders, and senior management. 5. Change Management:  Manage changes to project scope, objectives, or requirements effectively, ensuring alignment with project goals and objectives.  Assess the impact of changes on project delivery and develop strategies to minimize disruption and maintain project momentum. 6. Performance Monitoring and Reporting:  Monitor project performance against key metrics, milestones, and deliverables, and provide regular progress reports to stakeholders.  Analyze project performance data to identify trends, issues, and areas for improvement, and take corrective action as needed. Qualifications:  Bachelors degree in Business Administration, Project Management, or related field. Masters degree preferred.  Proven experience in project management, preferably in the jewelry or luxury goods industry.  Project Management Professional (PMP) certification (not mandatory but in case someone is certified will be a plus point )  Strong leadership, communication, and interpersonal skills.  Excellent organizational and time management abilities, with the ability to manage multiple projects simultaneously.  Solid understanding of project management methodologies, tools, and techniques.  Experience working with cross-functional teams and managing stakeholders at all levels.  Proficiency in project management software and tools.