Dear Candidates,

We are seeking a dynamic and results-driven Executive to join our client team based in Ahmedabad.

• • Position: Executive(Male candidate preferred)
  • Work location : Andheri MIDC
  •  Shift :US Shift
  • Exp – 1.5 – 4 years

 Key Responsibilities:

Returns & Credits Management:

• Receive and process customer returns and credits in a timely and accurate manner.
• Verify the validity of return requests and ensure compliance with company policies.
• Communicate with customers to resolve return and credit-related inquiries.

Data Entry:

• Accurately enter and update return and credit information into our database or MS Office applications.
• Maintain high standards of data accuracy and completeness.

Customer-Centric Approach:

• Work closely with customers to address their needs and concerns related to returns and credits.
• Ensure a positive customer experience by providing excellent service and timely resolution.

Data Organization:

• Organize and maintain return and credit data according to customer records, categorizing it by date and month.
• Create and update reports to track return and credit trends and performance.

Qualifications:

• Proficiency in MS Office applications, especially Excel for data entry and analysis.
• Strong computer skills and the ability to learn and adapt to new software systems.
•  Excellent organizational and management skills.
•  Exceptional attention to detail and accuracy.
•  Ability to work independently and as part of a team.
• Prior experience in returns and credits management is a plus.