Academic Mentors/Telecallers
Designation : Academic Mentors/Telecallers
Industry –E-learning
Location –NCR
Experience- 3 to 4 years
Roles & Responsibilities:
• Advise student/ parents for their learning needs through structured Counseling Sessions.
• Fix appointments and conduct online demo sessions on daily basis including follow up sessions.
• Understand Customer profile & problems to explain implication of ineffective learning methods.
• Create the need for Smart Learning and advise student-parent to buy Subscription as solution.
• Handle Objections and Price Negotiation to generate Sales Revenue.
• Learn/ Upgrade one’s own Product Knowledge and Sales Skills to achieve and exceed growing
Sales target(s).
• Possess sound knowledge and understanding of consumer (students and parents) behavior.
• Possess sound knowledge and understanding of consumer (students and parents) behavior.
• Possess Basic / Good knowledge of Class 1st to 12 Subjects as per existing Curriculum.
• Enthusiastic and willing to work relentlessly for achieving and exceeding business targets.
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Desired Candidate Profile:
• Bachlor’s degree in business.
• Thrive in a fast-paced ambiguous work environment.
• Have good communication skills in English and the regional language with professional
presentation Excellent written and verbal communication skills.
• Dedication to providing great customer service.
Experience required 3-4 yrs for NCR location